Where is Bloomix Ltd located?
Bloomix Ltd is operated by BLOOMVIA LTD, a company registered in England and Wales.
Registered Office Address:
13 Freeland Park
Lytchett Matravers
Poole
BH16 6FH
United Kingdom
Company Number: 16500379
All orders placed through our website are managed and fulfilled under BLOOMVIA LTD.
How can I contact you?
You can contact our support team using the details below:
Email: contact@bloomixltd.shop
Phone: +44 7400776384
Customer Support Hours:
Monday – Friday
9:00 AM – 5:00 PM (GMT)
We aim to respond to all email enquiries within 24 hours.
Shipping & Delivery
How much does shipping cost?
We offer a simple flat-rate shipping fee to ensure transparency at checkout.
Standard UK Shipping: £13.00 (Fixed Rate)
This ensures there are no hidden fees during checkout.
How long will it take to receive my order?
Delivery times are estimated as follows:
Order Processing: 1–2 business days
Transit Time: 3–6 business days
Estimated Total Delivery: 4–8 business days
Delivery times may vary depending on courier services and delivery location.
Do you ship outside the United Kingdom?
Currently, we only ship to addresses within the United Kingdom. This allows us to maintain reliable delivery times and a high level of service for our customers.
Payments & Security
What payment methods do you accept?
To ensure secure transactions, we currently accept PayPal as our primary payment method.
You can pay using:
• Your PayPal balance
• Any credit or debit card linked to your PayPal account
Is my payment information secure?
Yes. When you make a purchase using PayPal, your payment details are processed securely by PayPal.
We do not store or have access to your full credit or debit card information. All transactions are protected by PayPal's encryption and buyer protection policies.
Returns & Refunds
What is your return policy?
We offer a 30-day return policy.
If you are not satisfied with your purchase, you may request a return within 30 days of delivery.
To be eligible for a return:
• The item must be unused
• The item must be in its original packaging
• Proof of purchase must be provided
For full details, please refer to our Returns & Refund Policy page.
How long does a refund take?
Once we receive and inspect your returned item, refunds are processed to your original payment method within 7 business days.
Please note that PayPal or your bank may require additional time to reflect the funds in your account.
What should I do if my item arrives damaged?
Please inspect your order when it arrives.
If the product is damaged, defective, or incorrect, contact us immediately at:
Our team will review the issue and arrange a replacement or refund where appropriate.
Product Information
Do your garden tools come with a warranty?
Yes. Many of our garden tools and equipment include a standard manufacturer’s warranty.
Warranty coverage may vary depending on the product. Please refer to the product page for specific warranty information.